They billed my Charge card Business April 6, 2020 and I received the set April 25, 2020. Sale Snow Teeth Whitening. I started utilizing the package April 26, 2020 per the directions. Sale Snow Teeth Whitening. I have actually used other lightening devices in dental offices and over the corner and all of them worked except they were not user friendly so I had an idea of what I must expect.
I understood something could not be right since all whiteners had had the ability to whiten these discolorations. I began emailing the support staff immediately May 8, 2020 and described in detail my issues. Each time I would email customer support I would place on e-mail 5th Notification, 6th Notice and so on.
NO CUSTOMER SUPPORT so I emailed and text "I would like a refund period" (Sale Snow Teeth Whitening). Today June 25, 2020 I got a call from a SNOW employee Nicolas who said this wasn't his task to call customers however believed, he would take time to call and see if he could assist.
There are wired and cordless gadgets he ask what I had, I said, "I didn't see a choice just the wired" He said, the wireless had the blue and red LED lights which trigger the serum, the wired did not provide both that's why mine wasn't working. I ask for a refund or exchange I was not given either - Sale Snow Teeth Whitening.
No need to make a return. Refund has been processed. Please allow 5-7 company days for refund to be processed. A present and letter are being sent by mail to consumer and will be delivered within the next 3-4 organization days. I thought long and hard on what problem to look at BBB's list in regards to how the person that called me from SNOW BIOLABS tried to spoken Bully me into tucking my tail and letting the issue go saying "you are the only person we understand about that our product has actually not worked for them.
He was talking I was listening about I had actually the wired gadget and that only had the blue LED so that's most likely why is wasn't working for me nevertheless the wired device has the blue and red LED lights that activates the lightening serum, that's what the Celebrities use. I lastly got to say my ADVERTISEMENT did not provide the cordless and no points out how the wired you could plug in your phone and most ADS on Facebook shows the wired. Sale Snow Teeth Whitening.
I do not know the price of the wireless and still do not. That's when he started getting Verbally Violent AS IF MY WHOLE INTENT WAS TO RIP-OFF HIM! He was so off - I don't believe he even believed I was the one that he lied to, I was the one that had been SCAMMED in the first location and I wanted my Cash back on Something That has actually been misrepresented and I did not receive what they knew was a defective gadget (Sale Snow Teeth Whitening).
00 each and after that amounted to the present package for you as $ 20 some dollars. The gifts imply nothing to me what I ask for is for the Corporation to be familiar with the Bullying and the Verbal AssaultI got for waiting 3 months for my item, and after that almost 5 months for somebody like this guy to bully and lie to me that I was the only individual that Snow had actually not worked for and was verbally assaulting because I request a refund (which their return policy states you will be ensured or refund in 30 days!) or exchange my wired gadget to a wireless gadget, to see if the cordless work like he said.
The bullying to try and make me think it was just my problem, resting on top of thatand being verbally Violent when I ask for a refund or an exchange (which is specified clearly you can return in 1 month) or 100% ensured or your refund is specified in his Business Policy).
I dare this individual to call me from the Company acting like he was going to assist me but rather wastrying to rip-off me once again by saying "he didn't believe I could get a refund. I want the Corporation of SNOW to be knowledgeable about the methods used in what should have been a basic refund transaction went to bullying, lying and verbal abuse.
Thank you for your attention, **** ****** All matters have actually already been addressed. Consumer was totally refunded 26 JUNE 2020 - Sale Snow Teeth Whitening. Customer kept system and presents. 06/22/2020I put an order nearly 6 weeks earlier and still no delivery and no action to 3 follow ups. This is not a low-cost item, putting the cash out to get absolutely nothing or any reaction is not okay.
I live in San Diego, shipping from AZ need to take no more than 2 daysOrder has been pushed to the front of the line. We ask forgiveness for the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of customers as possible.
06/22/2020I purchased a teeth whitening package on May 21, 2020. It is now June 22 and I have not received any details about when my order might be delivered. I have emailed the company three times and have actually not gotten any response (Sale Snow Teeth Whitening). The purchase verification e-mail that I received from Snow stated that orders may be postponed 1-2 weeks due COVID-19, but did not provide an estimated shipping timeframe.
We ask forgiveness for the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many clients as possible. Order has actually been pressed to the front of the line to ship soon. please refer to tracking confirmation email.
06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I right away received an email that my order would arrive in 1-2 weeks. Sale Snow Teeth Whitening. I got a produced email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no reaction. Sale Snow Teeth Whitening. I don't even understand if they are still in organization. Searched their website and it states they are attempting to ship orders put by May fourth? Why are they taking new orders and charging customers if they can't fill them.
Order has been pressed in front of the line to ship out among thousands of other orders. We apologize for the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as numerous clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking info. I've emailed twice and called without any success. Lastly today spoke to agent who specified they would email me tracking details but might not provide ship date. I bought 1 package at full rate and another at half off, invested a total of $224.